Telehealth by SimplePractice

As an end user, generally, the app is user friendly. It easily adds sessions & reminders to my calenders; Google & Outlook, which I run with Microsoft & Android. In my case, app to platform integration works well. Depending on which device I'm using (laptop, mobile, tablet), I sometimes have trouble logging into my session (code retreval). I honestly can't say if it's the app, my device, or operator error. Admittedly, I'm somewhat I.T. illiterate, so if I can use it, most anyone else can.

Says excellent signal before session, and then signal sucks once in the session. Both my camera, and my therapist's camera go off and on throughout the session, as well as the microphones. My therapist can select a background, but for some reason I don't have that option. App causes glitches on my phone. 😝

It's nice not having to GO somewhere for an appointment. No blocking out the time for the drive, the appointment, no running behind, etc.. Instead I can block out the time for the appointment only & just sit at home or anywhere for the appointment. Plus there was NO issues with connection video or sound much, would have preferred a little louder. Update 2/2026 The only problems the person on the other end sometimes is blurry, or what they say is delayed occasionally has to repeat things.