
Lori Ann Murphy
I have shopped Temu for several years and have always enjoyed shopping like a "billionair". But recently they shipped everything in my cart and charged my payment on file, which over-drafted me big time. I usually put things in my cart as a reminder to look at something later, then I take it out. This was very upsetting to me as it put me in s hole with my bank, which I'm still trying to dig out of.
343 people found this review helpful
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Please message us with more details via the live chat on Temu.com or the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We can assist you further. Best wishes, Temu Team.

541 Richard
I LOVED this app, and made quite a few purchases. Now.... not so much. So tired of the lies, the misleading "promotions", the gambling approach to trying to guilt you into purchases, the 45 seconds of splash screens of fake wins that I often can't skip, etc. After yesterday I'm done. I followed all of the stipulations to a promotion that they emailed me, to get 2 free items. After 2 hours with "support" I was basically told "you're wrong, that promotion didn't exist, and you're out of luck"
1 208 people found this review helpful
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Please message us with more details via the live chat on Temu.com or the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We can assist you further. Best wishes, Temu Team.

Joyce M
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👍 UPDATE 2: I've been using Temu for a couple of years and still have no complaints. 👍 UPDATE I've been using Temu for just almost a year and bought many, many things. I am still giving it 5⭐! I have been super pleased with my purchases, and on the few occasions that the item didn't work out, it was very easy to do a return/refund. I wish there was something like this with things made in the USA, but hey, if I'm going to buy stuff that's made in China, might as well get a bargain!
15 042 people found this review helpful
Hi, thanks for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team.