
Daniel Darms
This year, 2023, the app has become a piece of junk!!! The app forces me to login every day that I need to use it to get to my tickets. Often it tells me my credentials are invalid. Then, after several login attempts, using the same stored credentials, it decides I'm OK. I have also experienced multiple problems with the Interactive Games, all season long! There must be something wrong with the 8-8-23 update as new problems have arisen.
137 people found this review helpful
MLB Advanced Media, L.P.
August 23, 2023
Thank you for letting us know. We are continuously reviewing ways to improve the app experience. Please fill in the following form https://mlb.force.com/MLBContactForm to provide additional information or for assistance.

A Google user
super easy to purchase the tickets, but they never showed up in my "wallet". there's no customer support number. just a link to "chat" for support, where you're getting the run around with the same 3 questions and answers. I have tried the "link account" link multiple times, type in my email but still unable to see my tickets. This app needs updates/fixes.
98 people found this review helpful

S C Bressler
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Slow and difficult to buy tickets, frequent errors and unresponsiveness. Update: banging my head against a wall for the past 30 mins, the ticket buying is just the website inside a bad browser. I ended up just going to a PC and using Firefox, because I've had problems with Chrome before too, and FINALLY was able to get through selecting tickets and paying. It's bad when you can't even buy tickets through the ticket buying app, I've never successfully done so but keep trying for some reason.
85 people found this review helpful
MLB Advanced Media, L.P.
May 26, 2024
Thank you for your inquiry. For ticketing-related questions, please visit our virtual assistant, who can walk you through step-by-step instructions to access and manage your tickets: https://bp.mlb.com/help. If urgent, the Ticketing Guide includes a phone number for each team for immediate ticketing assistance.