Doctor On Demand

4.9
85.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started.

Why Choose Doctor On Demand?

Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night.

Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more.

Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate.

Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help.

Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills.

How It Works

 1. Download the app and create an account for free.
 2. Choose to see the first available provider, or schedule a visit.
 3. Get personalized care, prescriptions, and treatment plans in an online visit.

Conditions We Treat
✔️ Cold, Flu & Sinus Infections
✔️ UTI Treatment Online
✔️ Acne, Rashes & Skin Issues
✔️ Allergies & Asthma
✔️ High Cholesterol, Diabetes & Thyroid Screening
✔️ Headaches & Migraines
✔️ Mental Health Support: Anxiety, Depression, Grief & More
✔️ Prescription Refills & Lab Orders

Frequently Asked Questions
🕒 When are doctors available?
Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks

💲 How much does a visit cost?
You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable.

👩‍⚕️ Who are the doctors?
Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care.

🤳How does it work?
Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities.

⚕️What can you treat?
Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more.

Your Privacy is Our Priority
We adhere to strict HIPAA guidelines to protect your health data and personal information.

Our providers are unable to prescribe controlled substances.

Get Started Today
Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free!
Updated on
Mar 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
83.6K reviews
francis engle
February 28, 2026
I logged in, did the check in progress, waited in the virtual waiting room for over an hour, then when I received a notification that I was ready to be seen, I immediately clicked the notification only to be brought back to the home screen and no way to join the meeting/appointment, now I'm going to be charged a fee because the app glitched out and I'll have to argue with customer service about it to get my money back, what a joke. Feels like I got scammed.
4 people found this review helpful
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Doctor On Demand, Inc
March 1, 2026
Hi Francis Engle, thank you for sharing your experience. We appreciate your feedback and recognize the challenges you've faced with your appointment. Please contact us at support@includedhealth.com so we can assist you and address the fee concern. We hope your next experience is much smoother!
Chrissy Hoff
March 5, 2026
This app will charge YOU $200+ when it freezes and crashes! I used the app gor almost three years and never missed or was late to an appointment. One day, I went to log in for my appointment and the app kept crashing before I could log in (right at the welcome screen.) I finally restarted my phone and was able to log in, only for the appointment to be gone on my dash so I couldn't log in. I contacted customer support immalediately and was told I was just SOL and was charged $202. DO NOT USE!!
3 people found this review helpful
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Doctor On Demand, Inc
March 6, 2026
Hi Chrissy Hoff, thank you for your feedback. We're saddened to hear about the app crashing and the unexpected charge. Your experience matters to us, and we appreciate you sharing it. Please contact support@includedhealth.com for assistance. We value your loyalty and hope for a better experience ahead!
Christopher Koster
January 21, 2026
This may be harsher than a typical critique. I had scheduled an appointment with a provider 8 days in advance, scheduled to take the time off, and it magically got cancelled with no rhyme or reason. Support said they were unable to see the original appointment and suggested I reschedule later, which isn't a criticism, but the effort it took to take leave at work in the first place for what seems like doctors who don't care to keep appointments is enough for me to write this review.
10 people found this review helpful
Did you find this helpful?
Doctor On Demand, Inc
January 22, 2026
Hi Christopher Koster, thank you for your feedback. We're saddened to hear about your appointment cancellation. Your input is invaluable for our improvement. If you have more concerns, please contact support@includedhealth.com. We appreciate your understanding and hope for a better experience ahead!

What’s new

This release includes several bug fixes and performance improvements.