
Jason Galley
Overall it works decently well. A few annoyances, but mainly that if you click the accept button in the notification panel and it doesn't detect a Wi-Fi/cellular signal (even though it's always there) it pops up the app with a failure notification, but accepting the failure notification CLOSES THE APP. When trying to accept a login attempt against a timer this is majorly annoying and serves absolutely no purpose to have it close after that... it does this frequently.
34 people found this review helpful

Provoxin
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This app has been awful as an IT admin. Enrollments very often don't work for no apparent reason, and refuse to give any meaningful error data. Users softlock themselves if the enrollment process gets interrupted at any point, and then their partial setup has to be completely reset from our end before they can try again. We've been getting countless calls about the setup just failing or refusing to proceed for no reason. Once set up, the app occasionally fails to send push notifications.
703 people found this review helpful

A Google user
Very annoying app. The worst part is that the push notifications just don't work. I have to manually open the app to see the request and approve it. Then, a few minutes later, the push for the original request will finally show up in my notifications, by which point it's useless and I don't need it anymore. Also, I emailed the support email for the app store to mention my issue and all they said to me was that the email support was for paying DUO users. Why put that email for the free app?!
102 people found this review helpful
Cisco Systems, Inc.
November 6, 2019
Hi there, what type of account are you protecting with Duo? Please give the suggestions in this article a try (https://help.duo.com/s/article/2050) and let us know if that helps! Email support is provided for all Duo users, including those on the free edition, but you must be a Duo administrator. Learn more here: https://help.duo.com/s/article/1441