4.5
78.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips.

The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services

Do more with your account from your smartphone or tablet with these easy-to-use tools and features.

Services:
- Get personalized rewards, discounts and offers - Manage your Frontier services
- Upgrade your plan with add-ons and higher speeds

Billing and Payments:
- Make a one-time payment
- Set up Auto Pay
- Sign up for Paperless Billing
- View billing and payment history
- Compare current and past statements

Troubleshooting:
- Check for outages
- Track your orders and trouble tickets
- Reboot your gateway or TV Set-top box
- Get 24/7 help with our virtual assistant

Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information

Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Updated on
Mar 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
76K reviews
Rachel S
July 25, 2025
I've come to the conclusion that Frontier's a joke. I'll be looking into other services. I try to call the number, and can't actually get through to anyone for help. All it does is set an in-person appointment, which I don't want, automatically with no input from you, tell you to go to the app to change it, and then have it not show up on the app. Can't get through to an agent on the app chat, either. Wifi keeps dropping, can't get service in most of the house, whole home equipment won't work.
837 people found this review helpful
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Frontier - A Verizon company
December 27, 2023
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please send us your account number and a description of the issues you are facing at appsupport@ftr.com. Thank you.
Cpt. Roosto
March 16, 2026
At first, the app wasn't connected to my internet service account. It was connected to a temporary account that was also using my email address, phone number, and password. After speaking to a tech support employee, my issue was fixed and now the app works great. I've had no other issues so far with it. Keep up the great work, Frontier!
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Sara Fabian
March 6, 2026
when it works it's great to pay your bill, but most months my bill either doesn't load and falsely says I don't have a payment due or I can't get in because the biometrics are down and it doesn't remember my past password so I have to change it again. what should take maybe 2 minutes is usually a 15 minute ordeal. trying to use the customer service bot is a joke too.
6 people found this review helpful
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Frontier - A Verizon company
March 9, 2026
Hello Sara, Thanks for contacting MyFrontier App support. If you are facing any issues, please send a screenshot with description to our app support team at appsupport@ftr.com so we may help you further. We are always working to make improvements to our customer experience in the app, so your feedback is greatly appreciated.

What’s new

We’ve made improvements to the overall experience and performance of the app. This update includes general enhancements and bug fixes to help everything run more smoothly.