Index: Business Phone Number

In-app purchases
3.8
195 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/
Updated on
Mar 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages and 3 others
This app may collect these data types
Personal info, Messages and 8 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.7
191 reviews
Samuel Hubbard
October 25, 2023
This app could be great. Unfortunately, three days after porting in my business number, I still can't send or receive texts. I'm missing texts from potential clients, current clients and past clients. I've reached out to customer support every day. The problem isn't being solved. It's unacceptable to not be able to get the most basic service right Update: Customer service was very responsive. They communicated with me while tech support worked on the problem. After five days, everything works
26 people found this review helpful
Did you find this helpful?
Pinger, Inc
October 25, 2023
Hi again Samuel, we're happy to hear our Support team was able to resolve your recent messaging troubles and we appreciate you updating your review. If there's ever anything we can do to make your Index experience a 5 out of 5, let us know at reviews@getindex.com and we'll do our best to make that happen for you.
Mackenzie Roberts
February 10, 2026
usually works fine, but the apple version has a feature where you can turn off notifications when it is not business hours. Android version does not have this feature, and I hate that it doesn’t. getting work calls at 9, 10, 11 pm is not cute.
Did you find this helpful?
Pinger, Inc
February 10, 2026
Hi Mackenzie, It’s great to hear that the app usually meets your needs! We truly appreciate your feedback about the notification feature. Your insights are important to us and help highlight areas where we can improve. If you have any more thoughts or need assistance, feel free to reach out at reviews@getindex.com. Thank you for being a value
Byron Swogger
December 19, 2025
poor navigation experience, it's just a big list of all contacts you've ever made it needs to be separated, by calls, voicemails, and text. it's way too hard to go through your communication and find things!
1 person found this review helpful
Did you find this helpful?
Pinger, Inc
December 22, 2025
Hey there, we're sorry to hear about this trouble navigating our app properly. If you continue to experience any confusion using Index, please don't hesitate to reach out to us at reviews@getindex.com. We'll see what we can do to help from there.