
Scott Stern
Moved into an apartment that my friend was in and he left these lights. Since day 1 they've been horrible. I don't have the remote, and one set doesn't sync to the app, so that one I can never turn off without unplugging. I used the one that did sync with the app for a while. Now it's become unusable with the fullscreen ads before the app opens every time. It was just annoying at first but if the ad never fully loads you can't access the app. Just garbage.
7 people found this review helpful

Miss Jackson
Ice had my lights and this app for years! I use it as my primary home lighting. They pushed an update which effectively disables the ability to access the light control interface. The full screen ads don't load the X button and there's no way to bypass when it locks up. Ads are present for minutes, won't go away after backing out/ closing. Now, I can't interface with my LED control anymore. The lights can't be paired with another Bluetooth interface either. Absolutely unacceptable!!
8 people found this review helpful

Valeria Altanis
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the lights are cool, I've had them since 2019 and used the app for convenience since shortly after I got them. now my remote is dying so I have to use the app, there's no other option, and for some reason the past week every time I open it I get full screen timed ad. it's not relevant, it's not helpful, I can't find a way to disable it, and it it doubles the time it takes me to turn my own lights on or off.
33 people found this review helpful
We apologize for the negative impact caused to you during the debugging, troubleshooting, and optimization process. We will improve as soon as possible. We wish you all the best!