2.3
2.63K reviews
Government
500K+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.

With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .

Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?

When in Dubai, let S’hail guide you through all of your public transport needs.

Now you can plan your journey to Dubai Expo 2020.

Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
Updated on
Jan 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
2.62K reviews
Diana Aquino
February 18, 2026
it used to be useful until it's not. the timings are no longer updated. I even called RTA to complain about a late bus and brought up the timings reflected in the app are no longer accurate. guess nothing was done till now.
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Roads and Transport Authority
February 23, 2026
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.
Ajay Chauhan
March 18, 2026
previous versions used to give trip details in the app , so confirm if the card was charged at the terminal or not. But the new version totally removed this feature even for the registered user as well
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Raja Gee
March 20, 2026
I recharge my card 2 times via sahil, but the amount is deducted, and the card is not recharged. Money wasted sahil not useful. I will not use it again.
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What’s new

We’ve made S’hail even better to enhance your journey planning experience!

Latest improvements include bug fixes and performance enhancements that deliver a smoother, faster, and more reliable app experience

App support

Phone number
+971600500605
About the developer
ROAD & TRANSPORT AUTHORITY
smartsupport@rta.ae
Roads And Transport Authority Bldg, Marrakesh Rd, Umm Ramool Area إمارة دبيّ United Arab Emirates
+971 52 231 8009

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