Sony | Support for Xperia

Name: Sony | Support for Xperia
Availability: InStock
Rating: 3.5 (15464 reviews)
Author: Sony Corporation

Sony Corporation

3.5

15.5K reviews

50M+

Downloads

Everyone

About this app

The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.

* You can get quick information about your device: software version, memory capacity, application issues and more.

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.

* Depending on your device model or OS version, this app or features may not be supported. Additionally, even within the same series, support may vary depending on the mobile carrier.

This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.

Updated on

Mar 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

15.3K reviews

Andy Ferguson

November 23, 2023

Suddenly being FORCED to host an app I don't need or want, that insists on its ability to send me notifications, is not "supportive". Offering support to your user base is sensible, but there's zero need for this to be mandatory (unless of course there's a data benefit to Sony, but they don't SAY that's the purpose...). I've awarded it at least two stars more than I would want to.

55 people found this review helpful

A Google user

December 26, 2019

Sony updates don't work, period. Phone is continuously prompting to download updates and restart phone, all to no effect. 6 attempted updates in the last 24hrs have all failed, still the notifications keep coming. Not a good introduction to an expensive new phone: Very poor user experience. Tempted to return to my old phone which actually works.

35 people found this review helpful

Glyn

June 29, 2020

The mobile is Great. What i don't like is the adaptive brightness setting. It kept changing making the screen too dark when i was trying to look at something even when it was dark in the room. I switched it off as it was all wrong light when it was supposed to be dark and dark when i wanted it light. I now have my screen brightness set at 50% which is perfect.

102 people found this review helpful