Playa Bowls Rewards

Charges me a convenience fee to simplify their ordering process, not to mention they clearly have no way to accurately track orders because I was left standing in a store for thirty minutes while the app claimed my order was in the world, only to see them pull out a fully made smoothie once a staff member asked me if I was waiting on something - so clearly that wait time was a complete lie also? so glad to be charged for the convenience to wait around for no reason! :) uninstalled.

The app works fine for me. My only complaint is if you order ahead through app you get charged a $.50 convenience fee. The bowl I got was already $13 before tax and tip. So either they are charging you to use the app, pay by credit/debit, or for the paper bag. Either way it is bothersome given carrying cash is not as common and the store is packed with everyone waiting for items to be made so ordering ahead makes more sense.

The app is generally decent has a few minor bugs but I'm able to work around those. No need to rehash the same things other people have mentioned. What I dislike immensely is when I go to check out a tip amount is already selected and added to my total. That's genuinely messed up. Tipping is for wait staff at a restaurant and not at a store like yours. It should not be selected by default. Please add the ability to use a gift card as a form of payment within the app.