
Robert Benson
This app runs so slow. I use it because I can't just go to HD myself. but everytime I open this app it's just a slow ordeal. this is really the only app that I have this problem with. waiting for pages to load, sometimes they never do. most often placing a single order takes me multiple sessions just because of the pages freezing up. I've used this app for several years now, and it's always been like this, on 3 different phones and no matter what network I'm on. frustrating.
59 people found this review helpful

Stephen Sifers
It's slower than slow, it's painfully slow. Why does it take 8 seconds for a filter menu to show up? Why does it take 35 seconds for search results to show something for me to click and a different item be displayed? this app is great only if you need it for using up storage on your phone or to infrequently pull up your member discount. but actually trying to use the app, best of luck, drive to the store since it'll be faster.
867 people found this review helpful
The Home Depot, Inc
October 12, 2025
Experiencing slow load times can be really challenging, and we appreciate you sharing your thoughts. Your feedback about the filter menu and search results is important, and we’ve escalated this internally. If you have more details about your experience, please consider using the in-app support options. Thank you for your insights!

Isaac X. Pinhas
Seriously the worst shopping app for any large retailer that I (attempt to) use on an ongoing basis. It's faster to drive to HD or just open the competition's app and use it. It's been ridiculously slow, laggy, crashing, etc for years. I just do not get it - it's like they don't want me to spend money or search inventory online. Trying to use mobile web just sends you back to the crashes app.
872 people found this review helpful