3.1
6.5K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains!


With the Ventra app, you can:


• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
Updated on
Mar 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
6.4K reviews
George Leser
March 18, 2026
This is the second time this year that I cannot sign in to the app. I fill in my information and nothing happens. I have uninstalled and reinstalled the app several times, I have restarted my phone, I have cleared it's cache. I tried resetting the password, it will send me an email with a temporary password which works but when I try and enter a new password, nothing happens, the screen is static, nothing happens. The city of Chicago deserves better.
1 person found this review helpful
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John H
January 2, 2026
When it works. It works great. But they seem to do updates over night and it crashes frequently for the morning commute. So like morons we keep trying to make it work. Nobody says anything. Nobody cares. We are just left to wait until it starts working again. And why should they care? They are the chosen app. They have no competition. No alternative. Cash transactions are all but gone. Its use the flaky app or drive
15 people found this review helpful
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Beatrix “Fantasyofmine” Fangs
January 28, 2026
it's a great way to check the schedule for metra and busses. However, this app is very frustrating. I have uninstalled and reinstalled this app many times and the still won't accept my card. I deleted my card to add it again and it gave me an error. My card isn't expired, and it isn't low on money. I can't even load funds through the website. Please fix this bug. I noticed many have the same problem.
2 people found this review helpful
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What’s new

Our latest update fixes map loading, purchase errors, and related issues.