Village Medical

Name: Village Medical
Availability: InStock
Rating: 4.617021083831787 (3296 reviews)
Author: VillageMedical

VillageMedical

4.6

3.3K reviews

100K+

Downloads

Everyone

About this app

The Village Medical app is the easiest and fastest way to stay connected with your Village Medical care team 24/7. With the app, you can:
• Live text chat with your Village Medical care team 24/7
• Schedule appointments
• Quickly access test results – sometimes in the same day
• Have fast, easy and secure video visits
• Get helpful support for managing chronic disease

Download the app before your next appointment to start using the app right away with your existing AthenaHealth Patient Portal login, or register through the app.

App highlights:

GET HELP WITH LIVE CHAT
Chat with your Village Medical care team 24/7 to get help with symptoms, medications, labs, appointments and more, at no extra cost.

BOOK A VISIT, VIDEO OR IN-OFFICE
Simply tap the "Book Visit" tile and follow the instructions to search for and book a video or in-office visit with your Village Medical provider.

SEND US A MESSAGE
Send and receive messages with your provider and care team via the "Inbox" tab.

ACCESS YOUR HEALTH RECORDS
Tap on “My Health” on the main navigation bar for quick access to your lab results, medications, post-visit summaries and care documents.

If you have any concerns about the information you see in the application, please consult with your Village Medical provider.

Updated on

Feb 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

3.27K reviews

Terra Van Arsdale

December 21, 2023

This medical app is by far the least user-friendly I've encountered. The inbox displays messages out of order, making it difficult to access the desired ones. Additionally, certain messages are unclickable. The app's inconvenience sometimes requires logging in via a computer. Moreover, it lacks the capability to display any imaging directly within the app.

47 people found this review helpful

Chris “Cri McD” McDonald

September 6, 2022

The customer service department is terrible and the app is not clear on some of the rules they have in place before you pay $99 for an appointment. I set one up, attended and was then told they only write a week's supply of meds on the 1st visit. You have to pay another $99 for a 2nd visit to get a refill of 1 months medication & then an additional $99 a month for each refill after that. So I am spending upwards of $300 to get a month of meds with the appointments & the script co-pay. 🤔

48 people found this review helpful

Shayla McClendon

February 6, 2026

When I got to check in for appointments it very frequently has addresses that are not mine and I have never lived at. I have to close the app and restart to get my address to show up. I can no longer message my provider or respond to messages they send me which is extremely unfortunate because one is a specialist and they do not schedule specialist appointments over the phone. This has made making appointments extremely difficult.

1 person found this review helpful

VillageMedical

February 9, 2026

Hello! Thank you for sharing your feedback with us. Our team would like to look into this issue for you. Please email us at app-support@villagemedical.com and note this issue you are having with our app. Thanks again.