4.7
40.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The updated Principal® app makes it easy to keep on top of your retirement savings and gain insights to help you reach your financial goals. Download and use the app to:

• Complete simple transactions and quick check-ins: view account balances, roll over funds, change contributions, adjust investments, and more
• Discover financial education to help build your confidence and make progress in budgeting, saving, debt payoff, and more
• Learn from tools like our personalized Retirement Wellness Score to see how you’re tracking toward your retirement goals
• Find your insurance information

The availability of information and functionality will vary depending on your plan type(s).

To make changes not available on the app, visit principal.com.

Some screens may contain more information than is illustrated in the samples.

This document is intended to be educational in nature and is not intended to be taken as a recommendation.

Insurance products and plan administrative services provided through Principal Life Insurance Co., a member of the Principal Financial Group®, Des Moines, IA 50392.

Visit our online privacy policy at https://www.principal.com/privacy-policies

© 2025 Principal Financial Services, Inc.
3729939-072024
Updated on
Mar 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
40.1K reviews
Jim Shue
March 8, 2026
Went to check on the status of my distribution check and suddenly, it's a broken link with an exclamation mark in my messages stating "distribution request confirmation", which sends you to an error. code. Mind you, I did everything on the phone and was assured it was sent out on the 3rd and would be here by the 8th. If you are running into errors, I resolved it by switching to desktop.
1 person found this review helpful
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Steve Noble
March 1, 2026
S-L-O-W and kind of clunky. Less intuitive and harder to find information or make changes. Since the app is all many customers see of Principal, you'd think they'd make more of an effort. Older versions were better. Shake that... Also, why should you have to re-sign in to the app to send a message??? At times requires re-signing into Principal after you're already signed in to the app to get additional information
5 people found this review helpful
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Principal Financial Group, Inc.
August 26, 2024
Hi Steve - We're sorry you had a negative experience. If you have questions about your account, please give us a call at 1-800-986-3433. If you're having an issue with the app, please shake your phone and report a bug so we can better assist you.
Ernie Farias
April 30, 2020
App looks great and is easy to use. However, you have to be sure to have a phone number set on your account's 2 Factor Authentication Preferences. Without it, I kept getting a generic "Sorry, that didn't seem to work" message when trying to log in - when I called support, they just wanted to reset my password even though my login worked fine on browsers. The error message makes no mention about needing 2 Factor Authentication to be via SMS.
53 people found this review helpful
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What’s new

UX improvements and bug fixes