Support by Sony

3.6
11K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.

- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
Updated on
Jan 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, App activity and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
10.4K reviews
Manvendra Snehi
February 16, 2026
not helpful about registration of complain, my apps often crashes , wifi is not discovered by tv, remote response is slow
3 people found this review helpful
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Mark S
March 18, 2026
absolutely useless. you going around in circles and if you finally get in a queue for an agent, you stay there forever even though there is only 1 alleged person before you.
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S B
November 1, 2025
Complete waste of time using this. A constant circular navigation of manus and impossible to find contact details of tech support. Website is the same, but once I was able to finally remove the AI chatbot from the conversation, I at least found a way to get a case number. Until I ring the number provided and it is closed. Terrible customer service.
7 people found this review helpful
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What’s new

Performance improvements and bug fixes.