
Cheryl L
Wish I had read reviews before renting anything on here. I have a Vizio smart tv and the highest possible wifi, yet the movie just kept freezing and buffering so much there was no way I could even watching it. Contacted customer service and they kept saying oh it works fine on our end, must be your service or your device. No, it's not. I watch movies on every other platform ALL THE TIME! Never any playback or buffering issues. This is literally the only platform that won't play the movie. I went on Amazon Prime and rented it, not one issue. The service is horrible and customer service is worse. They finally said that they would refund me ONE TIME AS A COURTESY. They made sure that was all in caps too. I don't recommend this app and won't even use it again.
30 people found this review helpful

Dolores C
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I tried everything to get this app to work with my phone,it stopped everytime. My daughter could play the movie on her Roku. I would rate this 5 stars if it would work on my phone. Netflix,Hulu,cbs,the CW,google play movies,you tube,pluto,Prime, all of these apps work on my phone. I watch movies and live tv on my phone. This app will not work on my phone. It worked great on my daughters Roku. I can watch the movie trailers. I liked the option to search for a movie.
18 people found this review helpful

Michael Stringfellow
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Be very cautious renting movies from here! They advertise movies they don't have, charge you and then movie disappears! couldn't not get any customer service. Roku gave me a refund, thank goodness! update: Yes I did reach out to you last night. I was given the run around and Roku finally just gave me a refund. please don't blame your customers! Shame on you for taking people's money for a product you don't have!
1 person found this review helpful
Philo, Inc.
December 8, 2023
Hello Michael, We see that you rented a title on ROW8. Our apologies, but that title was not intended for release at this time and has been removed from our service. You never initially reached out to us for assistance but you were refunded by Roku and we placed a $2 off coupon on your account that will apply automatically to your next transaction.