FNB Banking App
4.7star
672K reviews
10M+
Downloads
Everyone
info
About this app
Award-winning banking made simple, secure, and built around you.
Welcome to the future of banking.
Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row.
How the FNB App helps you:
Intelligent Search
Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help.
Customise your app
Make your Home screen yours by adding your most-used features for quick, effortless banking.
App PIN & biometrics
Sign in securely with a 5-digit PIN or biometric authentication.
Multiple profiles
Switch seamlessly between different users via My profile.
Innovative payments
Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more.
Digital wallets
Make secure contactless payments with Google Pay and other wallets.
Secure messaging
Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat.
Prepaid purchases
Top up airtime, data, electricity, vouchers, and more in seconds.
Verified statements
Easily download verified, bank-stamped statements straight from your app.
We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience.
Welcome to the future of banking.
Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row.
How the FNB App helps you:
Intelligent Search
Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help.
Customise your app
Make your Home screen yours by adding your most-used features for quick, effortless banking.
App PIN & biometrics
Sign in securely with a 5-digit PIN or biometric authentication.
Multiple profiles
Switch seamlessly between different users via My profile.
Innovative payments
Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more.
Digital wallets
Make secure contactless payments with Google Pay and other wallets.
Secure messaging
Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat.
Prepaid purchases
Top up airtime, data, electricity, vouchers, and more in seconds.
Verified statements
Easily download verified, bank-stamped statements straight from your app.
We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.7
664K reviews
Rudolf Grobbelaar
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January 8, 2022
Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice
266 people found this review helpful
FirstRand Bank Limited.
January 9, 2022
Hi Rudolf, we apologise for any frustrations caused, please email us your ID and contact details at rbjacobs@fnb.co.za so that we may reach out and have your concerns addressed. RB Jacobs
Keith Naidoo
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August 26, 2025
Never knew this app could get worse. The most unreliable banking app I've had from 4 different ones. More "system unavailable" errors than anything else. Always limited functionality & ebucks problems, too much of a headache to deal with complaining all the time when monitoring should have picked up problems, you would expect someone to fix it but nothing. Seems like the broken features could stay for years, been a year for me already. Probably logged more issue's than the entire QA department
156 people found this review helpful
FirstRand Bank Limited.
August 27, 2025
Hi Keith, we apologise for the experience you've had with us. Please provide us with your ID number and contact details at rb@fnb.co.za so that we can reach out to you and have all your concerns addressed. RB
Johan Otten
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April 28, 2025
Extremely bad app functionality with S25 Ultra. When ever do you guys plan on fixing the app functionality in regards to the S25 Ultea fone? My app does not allow me to do anything. I can't link my phone to my account with geolocation, It says successfull and a few seconds later it says failed. I can't use the app on my phone! Even when doing secured chat, I get pop up msgs from the service advisors when I chat but in the chat window there is nothing going on. The app is horrible!
95 people found this review helpful
FirstRand Bank Limited.
May 2, 2025
Hi Johan, I am terribly sorry to hear that you have been struggling with our banking app. Please email us your detailed query, ID number, and contact details at rb@fnb.co.za so that we may reach out and assist. RB
What’s new
Bug fixes and performance improvements
App support
phone
Phone number
+27875750362
About the developer
FIRSTRAND BANK LTD
fnb.connect@gmail.com
GROUP COMPANY SECRETARYS OFFICE, 4 MERCHANT PLACE
SANDTON
2146
South Africa
+27 11 371 3799
