
Ms Muriel
The app glitches and many features are not available, as error messages are common. Additionally, there's go clear way to cancel. You're stuck with auto payments until you begin a chat, and after 2 encounters, you'll receive a reply advising you that Billing has been contacted and you'll be notified of cancellation once it's complete. And they take your money a day earlier than they should.
2 people found this review helpful
Zeely, Inc.
March 10, 2026
We take this seriously. Please contact trust@zeely.app with your account email so we can review the glitches, cancellation flow, and billing details.

Lina Zayed
if I can give it less then one I would, it is a scam. Very hard to work with. Videos dont really work. it is so hard to even make a video. very hard to communicate with someone to help you and impossible to cancel subscription. I tried for the last two days to create a video and it is near impossible. After you try to upload your pictures, it deletes them. I want to cancel so I am not charged for something that is not working and I cant find anyone to help me!
13 people found this review helpful
Zeely, Inc.
January 26, 2026
We need to investigate both your cancel attempt and the upload behavior, which we can’t do publicly. Please email trust@zeely.app with your account email so we can review billing and technical issues directly.

Michael Hedden
Do not use this company! They charge you a minimum of 19.00 a week, making you think you have full access and have already paid for the service to use for ads. You then have to purchase more "points" each time you create something. If the ad doesn't look right, or is glitchy and you try and edit it, they will charge you more points to edit and regenerate what you have already paid for. I attempted to contact customer service, and they were not helpful at all. 30.00 spent for nothing.
21 people found this review helpful
Zeely, Inc.
January 28, 2026
We take this very seriously. Billing and credit usage need review, which we can’t do publicly. Please contact trust@zeely.app with your account email so we can investigate and resolve this promptly.