
Chad Lawrence
Shopping within the app is a horrible experience because it seems to have cookie issues. As you add products one at a time the previously added item disappears from the cart. Also, when you add an item to the cart it always adds a quality of 2, so you need to manually change it to 1. Other than that the app seems to work fine, but I've only had my humidifiers for 2 days. I will update my review in the future.
Hi there. We apologize for the inconvenience.To better identify and resolve the issue you're experiencing, could you please provide us with specific steps through the Feedback feature within the app? This will allow us to understand the situation more clearly and address it promptly.Thank you.

MrShenanigans
Worked great for about a year, then today it decided not to be connected to the fan anymore. Tried "re-pairing" about 12 times and it never got past 40% before saying it "disconnected". I've cleared the apps cache and tried again and it still doesn't work, did the same thing after clearing app data, and after reinstalling the whole app. This app has officially stopped working so it is now useless.
10 people found this review helpful
DREO Corp
October 29, 2025
Hi there. We apologize for the inconvenience. Could you provide more problem details in "Profile>Help & Feedback>Feedback"? Our customer service team is very helpful. They will assist you or forward your problem to our tech team. Thank you.

daniel e
the device I was given is incapable from connecting to either a 5 or 2.4 ghz wifi. I have changed WiFi routers, had spectrum come out several times, and have troubleshoot multiple times, to which my device must be defective, which is very sad as I was looking forward to the updates. I am unsure as to how to contact them for assistance or support, and would like a replacement if possible. the device works fine, it just can not connect to Internet and therefore I am unable to use app or update.
7 people found this review helpful
DREO Corp
December 20, 2023
Hi, Daniel. You can contact “User>Feedback" in our app for customer support. Sorry for the problem you got from us.