Jetstar

the app is easy and simple to use. I've only had the app since November 2025 and with multiple flights I've booked through the app I've had zero issues..... As a side note if you need afterpay as an option and need a flight within 48hrs unfortunately you can't use afterpay within that time frame .and there is a 2.3% or 2.5% charge if you proceed with afterpay . besides that everything is great

the worst app and the worst customer experience. trying to book a flight, but after every screen I am routed to a 'let's try that again' message, forcing me to tick a box to confirm i am not a robot. Customer Care don't give a crop, it works on their machines, even when I provide screenshot, they're not interested in solving or even looking into the problem. Guess I fly AirNz then.

App logs out every day or so. This is very inconvenient (especially for those with strong passwords). if the device is trusted, keep the user logged in.