Now Mobile

4.0
4.53K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.



NOTE: This app requires the ServiceNow New York instance or later.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Updated on
Mar 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
4.46K reviews
Samuel Naber
February 22, 2026
Will not allow me to add a vehicle to my garage to purchase a membership. Does not show any errors. Done multiple deletes and reinstalls.
1 person found this review helpful
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Lee Herschberger
November 30, 2025
I enjoyed the convenience of this App for about 9 months. It no longer works. It closes immediately upon opening. I have done everything possible to fix it on my end. Still won't stay open long enough to access anything. Keeps closing! Very frustrating.
11 people found this review helpful
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Endless Myke
March 5, 2026
it's really nice being able to go straight to this app instead of navigating to it through myapps.
1 person found this review helpful
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What’s new

Fixed:
•Unprompted portal page refresh in Now Mobile app
•Barcode scan camera toggle state is reset if the app is force-closed
•True/false translation issue for Japanese
•Tabs don't load properly on Utah instances
•Synthesized response markdown table support in Virtual Agent
•Search gap displaying a chat button on catalog search results to navigate users to virtual agent
•Support new AI gradient colors for all AI experiences
•Updated reasoning messages UI in Now Assist Virtual Agent