Verizon Cloud

4.1
276K reviews
100M+
Downloads
Content rating
Teen
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About this app

Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your content handy on your mobile devices, access it when you need it from your smartphone/tablet and computer and easily transfer content when changing devices.*

The Verizon Cloud app lets you:

​​- Enjoy unlimited storage across unlimited compatible devices (with our Unlimited Individual or Unlimited Group plan, shareable by up to 5 users).*
- Share your content easily with family and friends using your favorite apps.
- Share storage with up to 5 users on compatible devices with our Unlimited Group plan. Each user that becomes a member of an Unlimited Group plan gets their own Unlimited Cloud storage; at no extra charge.
- Organize and find your photos by labeling friends and family using Tag and Search.
- View and interact with photos/videos on a geographical map with Locations.
- Order prints and gifts displaying your favorite photos.
- Share your content freely across compatible devices, regardless of which operating system they use.
- Safeguard sensitive content with a PIN-protected private folder.
- Create movies and customize photos with filters and fun stickers to share.
- Relive your memories with weekly photo and video Flashbacks and Stories.
- Back up the original sizes of your photos, videos (with no degradation in quality), music, documents and sync your contacts, SMS messages and call logs.

Download Verizon Cloud today and make the most of your digital memories.

What's New in Version 26.3
- Improved performance and bug fixes.

Available Plan options: 600GB (single user), Unlimited Individual (single user) and Unlimited Group (up to 5 users). Sign up today and your first 30 days are on us.**

*Verizon's Cloud App requires a Verizon standard monthly account on an eligible device. Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Backup varies by operating platform. See www.verizon.com/support/verizon-cloud-faqs for service limitations. To view complete Terms and Conditions go to http://www.verizonwireless.com/support/cloud-legal/

** First 30 days free for new Cloud customers. Thereafter, you will be charged $13.99/mo. for Unlimited Individual, $19.99/mo. for Verizon Cloud Unlimited Group, or $5.99/mo. for 600 GB, respectively, unless you cancel before the promo period ends. Cancel anytime through the Verizon Cloud app or My Verizon.
Updated on
Mar 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted
Independent security review

Ratings and reviews

4.1
272K reviews
Breanna Boggs
August 4, 2024
Seems to do everything it's supposed to. I just get aggravated with the loading process it takes to remove unwanted photos. If I click on a photo and delete it, it takes me out and starts me over from the top, along with if I delete multiple pictures. It does remove the photos eventually, but it seems to take the same amount of time to delete one as it does multiple pictures.
111 people found this review helpful
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A Google user
October 8, 2018
Wow, I am always impressed at how poorly Verizon understands their own products. This app requires you to buy a membership, and has terrible functionality. When you back up a phone, and download your data to a new device, it dumps every single file into a single folder, no matter what form of organization you had before. In addition, it doesn't back up certain file types, (.mpegs and .wmas, for example), which means you have the potential to lose gigabytes of data I'd you trust this faulty app. Uploading and downloading takes forever, no matter the file size, or internet connection. The app is ugly and difficult to navigate. Don't buy a membership for this app. Hell, don't even trust the free trial! It's utter garbage that will make the process of switching phones much harder than it has to be. You'd be better off just using a generic, third party back up service.
1,661 people found this review helpful
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Verizon Consumer Group
October 15, 2018
We always try to ensure the experience is seamless but sometimes we miss it by a little. Please send us an email at VerizonCloud@vzw.com with the issue and your mobile number so that we can help resolve it as soon as possible.
Kent Henderson
June 2, 2021
I keep getting the message "error initializing app." The app is terribly buggy and, even when it is working, it's really slow. Right now, I haven't been able to open it for a week. I've uninstalled it , cleared the cache, etc. Do yourself a favor and get another back up option. As soon as I can get access I'm moving everything to a better app. This one is worthless.
162 people found this review helpful
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