Sony | Hearing Control

Name: Sony | Hearing Control
Availability: InStock
Rating: 2.619999885559082 (329 reviews)
Author: Sony Corporation

Sony Corporation

2.6

329 reviews

10K+

Downloads

Everyone

About this app

This app is for Sony's CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids.
Easy and quick initial setup and remote control with kind instructions.

Main Features
- Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing.
- Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*.

* Bluetooth is available on CRE-E10

Warning:
Depending on your condition, this product/app may not be available.
Please refer to the package or "Safety and maintenance information" for details.

Updated on

Feb 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

This app may collect these data types

Personal info, Health and fitness and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.7

324 reviews

Ed McGarrity

March 12, 2026

These hearing aids are not a good value. The Sony Hearing Control app is not available for desktop computers. For a pair of hearing aids costing about $1,200.00, I would have hoped for more. I do not have internet service with my phone, so I will have to drive to places like McDonald's and use their wifi to adjust my hearing aids. This is a problem because, after recharging, the hearing aids default back to a setting that does not work for me. I have to reset every time I recharge them.

Aaron Heckert

January 6, 2026

Update. happened again at work. This should not occur when I just want to adjust volume. I don't even have my case with me. useless! In a meeting and need to adjust the volume, but the app is updated and requires a sign in. The sign in wants a passkey not available, account recovery returns server timeout when verifying my date of birth. Ten minutes later I turned my hearing aid down. This is an unnecessary restriction.

23 people found this review helpful

Rokhead Headrocker

December 9, 2025

The devices work well. The app could be a lot better. Can't save settings for different environments like crowded restaurants vs quite settings. AND BIG ISSUE makes you start over and retest and setup occasionally forgetting ALL PREVIOUS SETTINGS ARRRRRG. The fine adjustment are mysterious. Everything is trail and error. Once tm you get things set, the hearing aids themselves work very well. Better high frequency range than any other product.

21 people found this review helpful