Kaiser Permanente Washington

1.6
2.33K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.
Updated on
Mar 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
2.23K reviews
Rachel Ramstad
March 11, 2026
There was an update to this app that essentially broke it amd it's never been the same since. For a long while, I was unable to login. Now I can login, but the app times out and logs me out if I select ANY option on the home screen. In its current form, this app is useless. Today i was trying to view lab results. Nope, nit via the App. So frustrating!
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Fiona Nash
February 25, 2026
App used to be great but now it won't let me open it. For the past 2 months it keeps saying system down due to maintenance. App won't work despite uninstalling and reinstalling. Edit: app is still very buggy. Currently experiencing the error where it auto logs off after interacting with the main menu. Uninstalling and reinstalling temporarily fixes but still will revert back to logging out. Very frustrating to deal with such critical bugs, especially ones that prevent use of the app altogether.
3 people found this review helpful
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Kaiser Permanente
August 20, 2024
We suffered a glitch but it is now fixed. Be sure to update to the latest version and re-login. Let our customer care team know at KPWAMobFBDL@kp.org if you continue to face problems.
Esther Sizemore
November 19, 2025
The app was working great for me until last month when it suddenly started crashing, and then it completely locked me out entirely. I can no longer log in via the app at all. I have uninstalled and reinstalled the app multiple times over the last month, and I still cannot log in. I can log in via the website perfectly fine, so it is not an issue with my account. With a 1.7 star review, I'm guessing Kaiser needs to get a new IT team onto working this app.
16 people found this review helpful
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What’s new

• Bug fixes and enhancements