
ChuckAnn D
- Flag inappropriate
- Show review history
If I could give it zero stars I would. It's completely broken. Access denied. Put in a tech support request & received an acknowledgement but that's all. App used to work then suddenly it didn't. It has been rendered useless. I forced stopped, deleted cache & data, deleted the app, restarted phone several times. It's the only way the vehicle can be remote started & I need to leave my dog in the vehicle for a few minutes when we're traveling. So this is a huge inconvenience for me.
58 people found this review helpful
Volvo Cars
October 15, 2025
Dear customer, we’re truly sorry to hear about this experience and the inconvenience caused. We understand how important it is to rely on the app’s functionality, especially for remote start. Please contact our support team so we can assist you directly: https://www.volvocars.com/support.

Shane Howell
- Flag inappropriate
- Show review history
Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
103 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

Chris Mendenhall
- Flag inappropriate
- Show review history
2026 Update: Volvo continues to improve its app interface and provide more useful information about the vehicle, which is appreciated. One thing I'd like to see added is the ability to track where my vehicle is when it's running. If I'm the owner of the vehicle and it's onboarded to my account then I should be able to track it even when it's turned on, not only when the vehicle is turned off. Volvo, please consider this user enhancement request.
6 people found this review helpful
Volvo Cars
February 23, 2026
Dear Customer, we are glad that you appreciate the improvements in the app and the information it provides. Thank you for your suggestion regarding tracking the vehicle while the engine is running. Your feedback is very valuable to us and helps us better understand the needs of our users.