
Alex Crafard
I tried to place an order online to take advantage of their bundle deals, which are advertised at great prices. Unfortunately, the system wouldn’t let me check out. When I went in person, the manager said they weren’t allowed to fix the issue, and I was told that if the online system doesn't work, I’d have to pay the higher in-store price—no exceptions. Even after showing them the problem, they still wont honor online price. i guess its just easier to go somewhere else
366 people found this review helpful

Sherman Wade
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Every time I try to order on the app for a online only special, the app says some items are not available at this location, change location to different store and same comment. When I phone the location they can do the order but not at discounted price. For the price of wings you would assume that the customer satisfaction would be paramount to bring in repeat business. But not with BW's . I'm done, I'll stick the the local dive bar for my wings and beer 🍺
359 people found this review helpful

Kelly Jordan
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How TF does this still have 4.6 stars?? Just scan down through the first 20 reviews. I bet they're all 3⭐ or less. More often than not, unable to check in--"experiencing technical difficulties, try again later." Sometimes when I've already checked in, it kicks me out. Keeps telling me to remove inappropriate language from my request--I'm just clicking the check-in button. 🥴 And if you want to order food, just call them directly. You won't get this thing to work! SO not worth your time / effort!
6 people found this review helpful